Omantel

AI Capability Development & AI Academy

Engagement Duration: 6 Months

Engagement Overview

A major telecommunications organization in Oman partnered with SIMAT to strengthen workforce capabilities in artificial intelligence, moving beyond technology awareness toward practical application and validated competencies. The initiative supported the organization’s future-readiness agenda and the integration of AI capabilities into its business operations.

The organization has an estimated workforce of 1,000–5,000 employees and estimated annual revenues of USD 7–8 billion.

35 Employees Trained & Assessed

Discuss a similar challenge

01

Organizational Challenge

The organization sought to build validated AI capabilities across its workforce while establishing a scalable approach to capability development. The objective was to move beyond theoretical knowledge and enable employees to apply AI technologies to practical business needs.

02

Organizational Context

The initiative formed part of the organization’s broader digital transformation and future-readiness agenda. It focused on transitioning from AI awareness to practical application, competency assessment, and the integration of AI capabilities into job roles and organizational requirements.

03

SIMAT’s Approach

SIMAT designed a blended AI learning journey combining curriculum development, hands-on application, structured assessments, and role-based capability integration.

The Kirkpatrick Four-Level Evaluation Model was used to assess learning effectiveness and connect learning outcomes with practical application and performance, supporting a more structured evaluation of the initiative’s value.

04

Solution Delivered

  • AI Capability Development Curriculum
  • Hands-on AI Applications
  • Real-World Action Learning Projects
  • Pre- and Post-Learning Assessments
  • AI Competency Assessment and Validation
  • Role-Based Capability Integration

05

Impact & Results

  • 35 employees trained and assessed in AI capabilities
  • Established a benchmarked pool of employees with assessed AI competencies
  • Enabled participants to apply AI capabilities to real business needs
  • Delivered action-learning projects demonstrating applied skills and performance improvement
  • Established a foundation for scalable AI capability development across the organization

06

Key Takeaway

Future readiness requires more than awareness of emerging technologies. It depends on translating knowledge into practical, assessable, and measurable capabilities. By integrating applied learning, competency assessment, and role-based development, SIMAT helps organizations build sustainable AI capabilities and strengthen their readiness for digital transformation.

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